Helpful information
Frequently Asked Questions
Clear answers about tuition, matching, safeguarding, delivery, reporting, partnerships and the enquiry process.
Are your tutors vetted?
Educators are carefully vetted through the organisation’s recruitment and safeguarding processes. Any checks or status relevant to a placement are confirmed as part of the matching process; the website does not make unverified claims about individuals.
How are tutors selected?
Matching considers subject, level, learning needs, delivery preference, suitability and educator availability.
Can I choose a tutor?
You can explain any preferences during your enquiry. We will discuss what can be accommodated, subject to suitability and availability.
Do you support SEND learners?
Yes. We discuss individual needs and aim to match an appropriate educator and approach. Placement is subject to suitability and availability.
Do you offer online and in-person tuition?
Yes. Delivery options depend on the learner’s needs, location, availability and suitability.
Which age groups do you support?
Support is available from Key Stage 1 through GCSE and A Level, with higher-education support where a suitable educator is available.
Which exam boards do you cover?
Exam-board requirements are discussed during the enquiry so that matching can reflect the learner’s course and specification.
How quickly can tuition begin?
Start dates depend on the information supplied, suitable educator availability and completion of the agreed onboarding steps. No fixed response or start-time promise is made online.
Do clients receive lesson reports?
Lesson reports and progress updates are provided where applicable to the service arranged.
How does online tuition work?
Lessons are delivered live at an agreed time. The team confirms the platform, timetable and any preparation before learning begins.
Do you support international learners?
Yes. Online British Curriculum tuition and other education support can be arranged across time zones where suitable availability exists.
Do you teach English as a Foreign Language?
English language teaching is available for suitable enquiries. Please share the learner’s current level and goals so the team can discuss the right option.
Do you provide education consultancy and career guidance?
Yes. These services are tailored to the individual family, school or organisation, so scope and fees are confirmed after consultation.
What are your cancellation terms?
Cancellation terms depend on the service arranged and are confirmed before booking. Existing course-specific terms remain unchanged.
How is payment made?
The team confirms the relevant payment method and amount for the agreed service. Summer course payments use the existing PayPal journey shown on the course page.
Do you work with schools and local authorities?
Yes. Quality in Tutoring supports school and local-authority enquiries, including tuition, intervention and reporting arrangements.
How do international schools arrange a partnership?
Use the contact form and select or mention an international partnership. The team will discuss learners, curriculum, delivery, time zones and reporting needs.
Is there an initial consultation?
An initial conversation is used to understand needs, suitability, availability and next steps. Any fee applicable to a specific consultancy service is confirmed before commitment.
How is safeguarding managed?
Quality in Tutoring follows documented safeguarding procedures. Please see the Safeguarding page and published policies for further information.
Still have a question?
Tell us what support you are considering and we will guide you to the appropriate next step.