We take the privacy of our clients and tutors seriously and are committed to protecting personal information used in connection with our tutoring services and website.
We may collect personal information from clients and tutors, including contact details, demographic details, tutoring-related information, educational background, learning goals, and payment information where applicable. We may also collect website usage information such as IP addresses, browser types, and pages accessed.
We do not share, sell, or rent personally identifiable information with third parties except where necessary to provide services or where required by law. We may share anonymous and aggregated data for research and analytical purposes. We may also share relevant personal information with tutors and teachers on our database when required for service delivery.
We take reasonable steps to protect information from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no transmission over the internet or wireless network can be guaranteed as completely secure. We also use cookies to improve user experience and for analytics and marketing purposes. You can control cookie usage through your browser settings.
Under UK GDPR, the lawful bases we rely on include consent, legal obligation, and vital interests. Information is stored securely and kept for as long as you remain registered with us. After deregistration, data is deleted three months later.
You have rights under data protection law, including the right to access, rectify, erase, restrict processing, object to processing, and request data portability in certain circumstances. We aim to respond to requests within one month.
If you have questions, concerns, or would like to make a request, contact Quality In Tutoring Ltd at 128 City Road, London, EC1V 2NX, phone +44 7440 545612, or via our contact page. If you are unhappy with how we use your data, you may also complain to the Information Commissioner’s Office.